CN Resource LLC
Mesa, AZ 85275
Mission Statement: CN Resource exists to promote responsible oversight of federal nutrition programs through system expertise, thoughtful and caring employees, forward-looking customer service, and overall concern for the health and well-being of America's children.
Company Core Focus: Assist State Agencies with oversight of the USDA Child Nutrition Programs
Job Title: Review Specialist (COMBINED)
Reports To: Program Director for the assigned portfolio
Management Position: No
Assignment Type: Combined Review Specialist (see Assignment Types)
Assignments: Contracts and review areas as assigned by the Program Director
Travel: Typically 1-2 weeks per month, with a full-week commitment at a time. Frequency set by the Program Director based on contract needs.
Location: Remote, anywhere in the continental U.S., close to an airport with commercial flights
Availability: Normal business hours, Monday - Friday
-------------------------------------------------------------------------------------------
Travel Requirements: Varies by assignment type. Onsite and Combined assignments require travel. Full-time employees on Onsite or Combined assignments are required to travel up to twice per month.
Position Overview: The Review Specialist conducts reviews of the USDA Child Nutrition Programs on behalf of CNR's state agency clients and supports sponsors during the review process, which may include first contact through corrective action completion, according to assignments. Program Review Specialists do the core work CNR is hired for: gathering accurate evidence, documenting findings clearly, and treating sponsors professionally. The Project Manager defines which sections and questions each reviewer completes on a contract. Every Program Review Specialist shares the same core review, technical assistance, and documentation duties. Each is also given an Onsite, Desk, or Combined assignment, which determines the remaining duties and whether travel is required.
Principal Duties and Responsibilities:
These duties apply to every Program Review Specialist, regardless of assignment type.
Review Work
Examine and evaluate sponsor operations in the USDA Child Nutrition Programs for compliance with federal and state rules, regulations, policies, and procedures.
Complete the review sections, questions, forms, and review tools assigned for each review, as defined by the Project Manager.
Follow CNR and state review procedures, tools, and forms, and keep current on USDA and state requirements and on changes to the review process for the assigned programs.
Prepare for each review by reviewing the sponsor's materials, confirming requirements, and coordinating scheduling with the sponsor.
Document findings accurately and completely, with evidence, in the designated location and by the deadlines.
Recognize program deficiencies and irregularities and recommend methods of correction.
Meet the review timelines and documentation due dates set by the contract and the Project Manager.
Complete CAD work as assigned.
Sponsor Technical Assistance and Customer Service
Provide technical assistance to help sponsors understand program requirements and implement effective corrective action.
Provide friendly and effective customer service throughout the review so that all areas are completed on time.
Communicate clearly and professionally with sponsor staff, explain the review process, and protect confidentiality.
Specialty Work
Complete menu or finance sections when assigned and trained, such as a simple menu review on a CACFP contract, to the same standards as the Menu Review Specialist and Financial Review Specialist descriptions.
Quality and Compliance
Keep documentation complete, organized, and saved in the designated location so it is ready for QA and audit.
Respond to QA feedback and make corrections promptly.
Disclose conflicts of interest before an assignment, protect confidential state and sponsor information, and follow CNR guidance on data handling and AI use. Verify AI-assisted work before it is submitted.
Ask questions early instead of guessing, starting with the Project Manager or Team Lead.
Time, Travel, and Reporting
Keep review records and the status of your assigned reviews current in CNRS and the contract tracker as directed.
Travel as assigned (Onsite and Combined assignments), follow CNR's travel and expense policies, and submit expenses promptly.
Team Collaboration and Development
Collaborate with team members to ensure a consistent, thorough work product across all areas of review.
Raise sponsor, timeline, or workload issues with the Project Manager or Team Lead early.
Participate in team meetings and complete assigned onboarding and training.
Share state-specific knowledge and good practices with teammates.
If you work under more than one Program Director, one director is your ultimate supervisor and approves your full weekly timesheet and time off. The other directors set your day-to-day work on their contracts.
Additional responsibilities and duties may be assigned, when appropriate.
Assignment Types:
Each Program Review Specialist holds one of the three assignment types below. A Combined assignment carries both the Onsite and Desk duties.
Onsite assignment (travel required)
Desk assignment
Combined assignment (travel required)
Onsite Assignment Duties
Conduct the onsite portion of Administrative Reviews for one or more state agencies throughout the school year and the following summer.
Complete the onsite review, including meal service observation, food safety practices, civil rights compliance, and documentation review as needed per specific assigned contract review modules.
Set a travel schedule that meets contract timelines, with the goal of completing 3-4 Administrative Reviews per travel week and 6-8 per month.
Travel to different locations across the U.S. as reviews require.
Desk Assignment Duties
Serve as the primary point of contact between the CNR review team and assigned sponsors throughout the Administrative Review.
Conduct an introductory call with each sponsor to confirm the onsite review date and details.
Monitor review deadlines and documentation due dates and follow up on outstanding documentation.
Communicate daily with assigned sponsors during normal business hours by email, video call, and phone.
Complete the forms and tools for the assigned areas of the Administrative Review (not to include the Menu Review or Financial/Procurement Review, unless assigned and trained).
Maintain call logs and review specifics in CNRS so sponsor communication is kept in a single location.
Combined Assignment Duties
Perform both the Onsite and Desk assignment duties above. The Program Director sets the balance between travel and desk work based on contract needs.
Position Metrics:
Reviews completed accurately, on time, and in compliance with program requirements, with complete documentation
Low QA corrections, and corrections resolved promptly
Time entered accurately and on time each week
Consistent use of CNR's internal processes and tools
Responsive, effective sponsor and team communication
Contribution to team projects
Onsite and Combined assignments: Administrative Reviews completed against the goals for the assignment
-------------------------------------------------------------------------------------------
Benefits:
